Effective Date: 25th November 2024

At Pro-Wellness Humanitarian Initiative (PROWI), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our organization through our platforms, programs, and services. By engaging with PROWI, you consent to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

(a) Personal Information

• Name, email address, phone number, and mailing address.
• Donation details and payment information (secured and processed through trusted third-party payment processors).

(b) Non-Personal Information

• Browser type, device information, and IP address.
• Cookies and other tracking technologies for analytics and improving user experience.

(c) Sensitive Information

In specific cases, we may collect sensitive data such as demographic or health-related information to better address the needs of beneficiaries.

2. How We Use Your Information

We use the information we collect to:

• Facilitate communication and respond to inquiries.
• Process donations and provide receipts.
• Deliver our programs and humanitarian services effectively.
• Improve our operations, campaigns, and website functionality.
• Comply with legal obligations and protect our organization’s interests.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• With trusted partners or service providers to process donations or deliver programs.
• When required by law or in response to legal processes.
• With your consent or at your direction.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no security system is completely foolproof, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Request correction or deletion of inaccurate or incomplete information.
• Opt-out of receiving communications from us at any time.

To exercise these rights, please contact us at the address below.

6. Third-Party Services

Our platforms may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, though some features of our website may not function properly.

8. Children’s Privacy

We are committed to protecting the privacy of children. Our services are not intended for individuals under 18 years old without parental or guardian consent.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Please review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📍 Office Address: Suite B6 Kawu Estate, Lagos Street, Maiduguri, Borno State, Nigeria
🌐 Facebook: Pro-Wellness Humanitarian Initiative

Your trust is invaluable to us, and we are committed to safeguarding your privacy while serving our communities. Thank you for supporting Pro-Wellness Humanitarian Initiative.